FAQ

Do you have a monthly subscription?

Yes, we have recently introduced a subscription service. If you become a subscriber, there are no hidden fees and you are free to cancel anytime. Your credit/debit card information will not be saved. Whether you choose a subscription service or not, we do not see your payment information. We utilize an encryption service to process all payments.

Does it have to be once a month?

No! We offer subscriptions with delivery options for monthly, every 2 months, every 3 months, every 4 months, and every 5 months. You can change the shipment timing on your subscription whenever you like.

Can I choose what products are in my subscription?

Yes! You can pick any mix of products for your subscription as long as they aren't promotional items, discounted bundles, or free products. You can also change the products in your subscription at any time.

Can I cancel my subscription?

Please log into your user account here to cancel your subscription. Alternatively you can also email customerservice@drinkdreamwater.com to make any changes to your account.

Can I pause my subscription?

Yes! You can pause your subscription for as long as you like. Please log into your user account here to pause your subscription. Alternatively you can also email customerservice@drinkdreamwater.com to make any changes to your account.

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